One of the main reasons our office has been successful in delivering quality dentistry for over 34 years, is the simple fact that we have engaged a team that possesses outstanding professional and personal skills that compliment the doctors’ goal of providing superios dentistry. All the doctors agree that no matter how skilled in the art and science of dentistry we become, we would not be able to deliver the excellence we strive for, if not for our dedicated team. Let us introduce you to the Havens Family Dentistry team.
Toni – Office Manager
Toni has been with Havens Family Dentistry for 28 years. Toni completed the Niagara County Community College Dental Assisting program her favorite part of which was assisting dental students at the UB Dental School. Toni also has an Associates in Applied Sciences. Toni is a member of the D.E.N.T.A.L Study Groupand the American Association of Dental Office Managers.
Toni resides in Niagara Falls with her husband Peter and has 2 daughters. Toni recently became the proud grandma of a baby girl.
In her spare time Toni enjoys being a Consultant for Ambit Energy. She also enjoys watching her daughter an attorney argue appeals at the Second Circuit Court of Appeals as well as cases in Federal Court. Toni is on the board of the Greater Niagara Ballet Company and enjoys going to Broadway shows.
Toni’s favorite part of her job is greeting and interacting with patients at the front desk, and being a part of a continually evolving practice.
Becky – Financial Manager
Becky has been with our office in some capacity since 1982. She started with Dr. John Bonghi as a dental assistant, and is currently our office Insurance Coordinator and Accounts Manager. Occasionally she still will assist chairside if needed.
After finishing the Dental Assisting program Becky worked for Drs. Ren and Vetter and then at UB Dental School. Becky also served 3 years in the US Army Reserves with the 338th General Hospital (Dental Section).
Becky lives in Youngstown with her husband of 35 years. They raised 2 sons and one daughter and have a 6 month old granddaughter Brielle.
When we asked Becky what she most likes about her job she said : “I feel extremely fortunate to work in a dental practice I hold in such high regard. I have great respect for the people I work with and pride myself on complementing the dental ethics our office projects.”
In her off time Becky enjoys traveling, Beach Boys concerts, local history, sunsets at Fort Niagara and spending time with her granddaughter.
Sherry – Scheduling Coordinator
Sherry has been with Havens Family Dentistry since 2009. This was her first dental related job, having previous extensive experience in Medical offices and at Niagara Falls Memorial Medical Centers primary care center. During Sherry’s interview with us she was relieved to learn we have 3 phone lines as she was used to answering 10. Sherry has been a hairstylist since 1979 and worked for one salon for 16 years.
Sherry is married with a son and daughter. Her son is married and has made Sherry a grandmother twice with a son and daughter. Her daughter is engaged to be married in 2016.
In her off time Sherry enjoys gardening, painting, multiple types of crafts, traveling and spending time with her family.
Sherry enjoys the “family” feeling she shares with her co-workers and mostly being able to interact with patients. Sherry is most likely the friendly voice you will hear on the phone when you call our office.
Lynda joined our office in 1994. She started her dental career as an assistant in 1984 and graduated from Erie County Community College Hygiene School in 1989. Lynda lives in Tonawanda with her husband of 25 years Jim. They have 2 children – Andrea 21, and Dimitri 17.
In her time away from the office Lynda enjoys crafts, gardening, spending time with family, and going to church.
Lynda especially prides herself on meeting new patients to our practice and helping them achieve optimal dental health.
Lynda is the unofficial chair of our Sunshine club, as she never forgets a birthday or holiday.
Carol joined Havens Family Dentistry 9 years ago. She graduated from Erie County Community College Dental Hygiene program and has been a hygienist for 37 years.
Carol enjoys spending time with her husband Wayne and family and friends. Her other interests include gardening, taking walks, and traveling.
Carol most likes being part of a friendly, caring dental team that provides excellent service and quality dentistry.
Ann joined Havens Family Dentistry in 1997 after completing the Niagara County Community College Dental Assisting program. Part of that program requires a 100 hour internship at a local dental office. Ann was placed at our office and the rest is history.
Ann looks forward every day to being able to educate patients about their dental health, as well as meeting new patients. Ann is very good with names and is especially helpful with keeping Dr. Todd current with the obituaries and police news since he no longer subscribes to the Niagara Gazette.
In her off time Ann is an excellent bowler, and quite the Bingo player. Ann is an avid Buffalo Bills and Sabres fan, and like most of us looks forward to the day we have a championship team.
Ann lives in Niagara Falls with her husband Chris and 2 cats.
Nicole joined our office 2 ½ years ago. She was one of our patients and working part time at another local office and agreed to help us out 1 day a week which soon increased to 2 days. Nicole is now a full 4 days per week with Havens Family Dentistry.
Nicole in her off time likes vacationing (especially where there is sun!) and occasionally has warned us she might move to Florida. She also enjoys 4 wheeling and camping.
Nicole lives locally with her dog Jax – named after her favorite “Sons of Anarchy” character.